SmileCare Global Warranty — Picasso Dental Clinic
Global warranty for New Zealand patients — what's covered, how to claim, and travel reimbursement after treatment at Picasso Vietnam.
A warranty is only as good as the process behind it. For Kiwis, that means: written terms, a human coordinator, and realistic travel support — not a PDF no one honours.
Why warranty matters for NZ patients
You will fly home. Your dentist is not next door. SmileCare exists so:
- Defects have a defined remedy
- You are not negotiating from scratch in a crisis
- Return travel can be partially subsidised within caps
Covered treatments (typical)
| Category | Warranty notes |
|---|---|
| Veneers | Chipping / debond per terms |
| Crowns | Cement / ceramic issues |
| Implants | Component warranty + workmanship |
| All-on-4 | Prosthetic and implant lines |
Exact schedule in your handover pack — register on completion.
What is usually excluded
- Damage from trauma, grinding without guard, or poor hygiene
- Elective shade changes
- Work performed by another dentist without approval
- Normal wear after term expiry
Claim steps
- Photo / video within 48 hours of noticing issue
- Message coordinator (WhatsApp/email on /contact/)
- Remote clinical review
- Approved plan: local NZ care paid per terms or return to Picasso
- Travel reimbursement if applicable — /warranty/travel-reimbursement/
Financial sustainability
Warranty travel reimbursement is modelled within a ~5% revenue budget cap — sustainable honesty, not unlimited promises.
Pair with
Free quote before first treatment.